Payment Terms

How can I pay on cleantech-mart.com?

Cleantech-mart offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Cleantech-mart’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

You may use your Visa, MasterCard, Diners Club and American Express credit/debit cards in India. You can also Internet Banking, Paytm, PhonePe wallet to make your purchase.

Are there any hidden charges (Octroi, Transaction Fees, PG charges) when I make a purchase on Cleantech-mart?

The price you see on the product page is exclusive of GST which is calculated at the time of checkout. There are NO Octroi, transaction fees, merchant fees, etc charges when you make a purchase on Cleantech-mart.

Delivery charges may be extra depending on your location and order value. All order’s over Rs 1000 ship free inside Maharashtra. Order values above Rs 1000 are shipped at a nominal cost of Rs99. Please see our Shipping Policy for further details.

How do I pay using a credit/debit card?

We accept payments made by credit/debit cards issued in India. We accept payments made using Visa, MasterCard, and American Express credit cards.

To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D Secure password.

Debit cards

We accept payments made using Visa, MasterCard and Maestro debit cards.

To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment.

Is it safe to use my credit/debit card on Cleantech-mart?

Your online transaction on Cleantech-mart is secure with the highest levels of transaction security currently available on the Internet. Cleantech-mart uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

All credit card and debit card payments on Cleantech-mart are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

What steps does Cleantech-mart take to prevent card fraud?

Cleantech-mart realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.

What is a 3D Secure password?

The 3D Secure password is implemented by VISA and MasterCard in partnership with the card-issuing banks under the “Verified by VISA” and “Mastercard SecureCode” services, respectively.

The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.

How can I get the 3D Secure password for my credit/debit card?

You can register for the 3D Secure password for your credit/debit card by visiting your bank’s website.

Can I use my bank’s Internet Banking feature to make a payment?

Yes. Cleantech-mart offers you the convenience of using your bank’s Internet Banking service to make a payment towards your order. With this, you can directly transfer funds from your bank account, while conducting a highly secure transaction.

We accept payment through Internet Banking for over 50 banks.

Can I make a credit/debit card or Internet Banking payment on Cleantech-mart through my mobile?

Yes, you can make credit card payments through the Cleantech-mart mobile site and application. Cleantech-mart uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.

• • Returns and Refunds: For issues related to shipping, customers should refer to the seller’s specific return and refund policies. Contact information for customer support is available on the seller’s product page or can be directed to Cleantech Mart for further assistance. 
  • In case seller receives a return of damaged consignment, the seller has to contact its logistics partner and upload a time stamped photo and video of the same on the platform/ Cleantech Mart.

• Returns are not accepted on Food Products except on expired ones.
• Return will be processed within 5-7 working days. 
• Once the return is received the Refund will be initiated. 
• Thereafter, refund will be processed within 5-7 working days.
• Once an order is received, the order will be dispatched by our sellers within 2-5 days.